You walk into work in the morning and boot up your computer to find a message that your network has been taken hostage. The captors say you need to pay them bitcoin within the next 24 hours or else. When the operation and finance of your business hangs in the balance, this can be a nerve-racking experience, especially if you have never faced it before. You followed the advice on what to do to secure your network, but the worst has still happened — so what now? Hopefully, as part of your technology risk management plan, you have purchased cyber liability insurance.
