In an age when word-of-mouth has become weaponized, traditional marketing approaches to brand and reputation are no longer sufficient. This course educates business leaders on the changing market conditions of our Experience Economy, where experience-led brands have begun to dominate. It features an introduction to customer experience, employee experience, and intentional culture management, use cases, and metrics.
Basic
Materials are generally available 3 days in advance of an event. Once you have downloaded the manual, we are unable to cancel your registration.
4384459
Registration is open through 06/07.
8:00am to 10:40am
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June 4, 2024