MBAExpress: Emotional Intelligence - V 2.0

Overview

We're human. We bring our feelings to work. (bold)

In this webcast, you'll learn:

What emotional intelligence means How to increase your self-awareness How to better manage your professional relationships

Prerequisites

None

Objectives

• Recall the definition of emotional intelligence (EQ).
• Recognize the difference between IQ and EQ.
• Recall 5 attributes of emotional intelligence.
• Identify 4 steps to increasing your emotional intelligence.
• Identify 5 EQ skills you need to get ahead.

Highlights

What is emotional intelligence? Benefits of emotional intelligence Steps to increase your emotional intelligence Emotional intelligence in decision-making Self-awareness Skills to get ahead Relationship management